Dispensary Associate

Job Description

Key Responsibilities

• Provide excellent customer service to all customers and communicate in a positive and friendly manner
• Accurately process all point-of-sale transactions and verify order accuracy
• Resolve customer inquiries with professionalism while diffusing stressful situations
• Partner with a member of management for assistance as needed to ensure high standard of customer service
• Perform end-of-day closing procedures in POS system and investigate any variances at the end of shift
• Comply with standard operating procedures and State regulations as well as adhering to patient confidentiality and Company policies and procedures
• Maintain a clean and organized working environment and assist team in sanitizing work area and tools

Requirements

• Excellent customer service skills
• Ability to work in a fast-paced environment
• Passion for the cannabis industry
• Ability to accurately process point-of-sale transactions
• Ability to resolve customer inquiries with professionalism
• Ability to maintain confidentiality and adhere to company policies and procedures

Benefits & Perks

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Pet insurance
• Life insurance
• Short- and long-term disability insurance
• Paid time off
• Holidays
• Other paid leaves of absence

Job Details