Cannabis Retail Assistant Store Manager - House Springs, MO

Job Description

Key Responsibilities

• Assists the Store Manager in the day to day operations of the dispensary location
• Collaborating with the Store Manager to implement and manage company and dispensary best practices, policies, and procedures
• Partnering with the store manager to ensure that all financial and operational goals are achieved and supported by the staff
• Ensuring that all management, inventory, purchasing, and financial reports are up to date, accurate and readily accessible
• Assisting with all POS, inventory, and security system audits to ensure the dispensary is in full compliance with state regulations
• Performing daily counts of all cannabis and cannabis related products in the dispensary
• Assisting in the oversight of the dispensary’s compliance with local and state regulations
• Receiving orders and deliveries and recording quantities and timing
• Ensuring all safety protocols and procedures are followed by all team members and patients
• Maintaining in-depth knowledge of all store vendors, products, strains, and industry trends
• Assists in the management the dispensary team, including patient care specialists (budtenders)
• Serving as a role model and resource for dispensary staff concerning products and services, policies, procedures, industry news and changes in regulations
• Preparing weekly employee time records for payroll
• Coaching and developing managers and team members
• Motivating the dispensary team to meet performance targets
• Responding to all dispensary team questions, concerns, and suggestions
• Taking action when necessary to resolve team conflicts, in collaboration with Management and Human Resources when necessary
• Assisting in the hiring for open positions and recommending employee terminations
• Assists in the oversight of customer relations and patient care
• Ensuring the safety and satisfaction of every patient
• Providing superior customer service to both vendors and patients
• Responding to all customer complaints, requests, concerns, and suggestions
• Taking action to resolve conflicts when necessary
• Maintaining in-depth knowledge of every product and strain in the store
• Maintaining industry-wide product knowledge

Requirements

• Comprehensive knowledge and understanding of Missouri and local cannabis laws
• Strong leadership and team management skills
• Ability to quickly adapt in a fast-paced, changing, and challenging environment
• Excellent communication skills, both written and verbal
• Strong organizational skills and attention to detail
• Thorough understanding of the medicinal implications and effects of strains including Sativa, Indica, and Hybrids
• Must be 21 years of age or older
• Ability to obtain a Missouri Agent ID by start date, which includes submitting fingerprints and passing criminal background check
• Valid Driver’s License & Clear MV report based on company MV requirements
• Preferred, but not required: 3+ years in retail and guest services
• 2+ years of experience in a management environment
• Bachelor’s degree in Business or related field
• 2+ years of cannabis retail experience

Benefits & Perks

• Starting pay at $19/hour
• Opportunity to work with a growing company in the cannabis industry
• Chance to develop leadership and management skills
• Collaborative and dynamic work environment

Job Details