Cannabis Full-Time Patient Care Specialist - Kirkwood, MO

Job Description

Key Responsibilities

• Creating a positive, memorable experience for every customer
• Ensuring the safety and satisfaction of every customer
• Maintaining a thorough knowledge of all dispensary products and medicinal qualities
• Inquiring about any potential issues the customers might be experiencing
• Educating customers on a variety of available products that may achieve their desired outcome
• Tailoring product recommendations to meet the customers' needs in compliance with state law
• Answering any questions the customers may have related to dispensary products
• Eliciting feedback from returning customers to further customize recommendations
• Serving as a brand ambassador
• Backing up team members as necessary
• Maintaining customer flow
• Maintaining customer confidentiality
• Entering sales orders into the POS system
• Maintaining an accurate cash count in the assigned drawer
• Processing customer payments and dispensing change
• Updating sales and inventory records accurately
• Attending team meetings
• Collaborating with dispensary staff during times of peak business volume, as directed
• Performing assigned dispensary side job or jobs
• Maintaining the cleanliness of the dispensary, ensuring adherence to hygiene and sanitation guidelines
• Maintaining professional, positive, and effective working relationships

Requirements

• HS Diploma or GED
• 1+ years in retail and guest services
• Passion for cannabis
• Ability to quickly adapt in a fast-paced, changing, and challenging environment
• Excellent communication skills, both written and verbal
• Customer service-oriented and team-centered with a positive attitude
• Strong organizational skills and attention to detail
• Ability to gain and maintain a thorough understanding of the medicinal implications and effects of strains including Sativa, Indica, and Hybrids
• Must be 21 years of age or older
• Ability to obtain a Missouri Agent ID by the start date, which may include submitting fingerprints and passing a criminal background check

Benefits & Perks

• Medical, dental, and vision insurance
• Term life insurance coverage
• Retirement savings plan
• Paid time off
• Holiday pay
• Employee Assistance Program (EAP) for counseling and support
• Employee discount program
• Paid parental leave

Job Details