Budtender PT

Job Description

Key Responsibilities

• Embody LivWell core values and project that onto customers by exhibiting excellent customer service skills
• Execute selling standards to achieve individual sales goals and contribute to team’s daily sales goals
• Provide excellent customer service by answering questions, offering assistance, suggesting items and providing product information
• Assist customers with requests in store and on the phone
• Verify customer identification/paperwork and accurately create/update customer profiles
• Create brand loyalty by introducing the LivWell rewards program to every customer
• Cross-sell products to increase purchase amounts
• Educate customers about current promotions and events
• Solicit feedback on service levels through use of Happy or Not and Google reviews
• Ensure the sales floor is properly stocked and the presence of the store is clean and organized
• Communicate serious customer concerns to the management team
• Utilize store technology, POS and online ordering systems
• Handle cash and process online and in-store sales
• Maintain compliance with all local, state and federal regulations

Requirements

• High School Diploma or equivalent required
• One or more years of work experience in a related industry or work environment preferred
• Oral and written communication capabilities
• Bilingual in English / Spanish preferred
• Exceptional customer service skills
• Knowledge of local, state and federal laws relating to key areas of responsibility
• Knowledge of basic computer skills, Point of Sale software and cash management
• Fun attitude and strong work ethic
• Strong attention to detail and team-player mentality
• MED Badge - Must be able to secure appropriate work credentials from the Colorado Department of Revenue, MED

Benefits & Perks

• Competitive hourly rate
• Opportunities for career growth and advancement
• Fun and rewarding work environment
• Discounts on products
• Ongoing product training and education
• Recognition and reward for excellent customer service

Job Details