Banking Operations Associate

Job Description

Key Responsibilities

• Process, verify, and settle daily transactions across deposit, loan, and general ledger systems
• Originate, review, and release domestic and international wire transfers
• Process incoming and outgoing ACH transactions
• Identify, investigate, and resolve transaction exceptions
• Serve as the primary escalation and inquiry point for the Customer Service team
• Research and respond to wire recalls, ACH disputes, and unauthorized transaction claims
• Reconcile general ledger and suspense accounts related to wire and ACH activity
• Maintain compliance with BSA/AML, OFAC, Regulation E, NACHA operating rules, and internal policies and procedures

Requirements

• 2+ years of experience in bank operations, back office processing, or a similar transaction-processing role
• Hands-on experience with wire transfer processing and ACH processing
• Working knowledge of BSA/AML, OFAC, and Regulation E requirements
• Experience with core banking platforms and payment/wire systems
• Proficiency in Microsoft Excel and other Office applications

Benefits & Perks

• Flexible PTO
• Robust stock option plan
• 5 Days of Volunteer Time Off (VTO)
• Competitive compensation and 401k
• Comprehensive health coverage (medical, dental, vision)
• Commuter Benefits through our Flexible Spending Account

Job Details