Assistant General Manager

Job Description

Key Responsibilities

• Hire, train, schedule, and manage staff to achieve sales and profit objectives
• Develop and execute service standards to drive customer satisfaction
• Manage inventory, recalls, customer service complaints, and pricing to meet cost and sales targets
• Maintain accurate financial records and manage cash controls
• Work closely with the General Manager to meet regulatory requirements and maintain open lines of communication with staff
• Oversight of Safety and Facility Management
• Become a subject matter expert in state-specific cannabis systems

Requirements

• Minimum of one year of management experience in retail, restaurant, food, or other service industry
• Cannabis experience a plus
• Excellent leadership and coaching skills
• Proven track record of working effectively with customers/patients
• Ability to create and maintain a customer-focused culture

Benefits & Perks

• Comprehensive Health Coverage
• Mental Health & Wellness Support
• Flexible Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Paid Parental Leave
• 401(k) with Company Match
• Pet Insurance
• Employee Discounts
• Recognition Program
• Disability & Life Insurance

Job Details