Assistant Dispensary Manager

Job Description

Key Responsibilities

• Managing efficient operations within a fast-paced environment through effective team scheduling, delegation, and coaching
• Serving as a resource for dispensary staff concerning products and services, policies and procedures, industry news, and changes in regulations
• Delegating tasks to Dispensary Associates to maintain a compliant, clean, efficient, and positive facility
• Responding to all staff questions, concerns, or suggestions
• Partnering with Dispensary Manager &/or Human Resources as needed to resolve any conflict immediately
• Coordinating with upper management to ensure accurate information is communicated to dispensary staff
• Managing and implementing training on POS system
• Providing superior customer service for vendors, patient/customers, and caregivers, and ensuring team provides exceptional service as well
• Responding to all patient/customer complaints, requests, concerns, suggestions
• Maintaining inventory control system and performing daily counts of all medical cannabis and medical cannabis products in the facility
• Overseeing orders and deliveries to ensure accurate order information and timeliness of deliveries
• Maintaining accurate records of all dispensary activities including daily cash reconciliations, patient/customer records, sales, deliveries, and returns in accordance with the State and the standards set by Company
• Providing regular inventory, sales, and profitability reports to the Management Team

Requirements

• High school degree or higher
• Minimum of 2 years of supervisory or managerial experience
• Proficient in MS Office, particularly MS Excel
• Demonstrated ability to learn and apply technical and product-related information and train others
• Strong communication and interpersonal skills with ability to de-escalate situations
• Must maintain a high level of integrity, confidentiality, and sense of urgency
• Night and weekend availability
• Industry experience preferred but not required

Benefits & Perks

• Opportunity to work with a leading multi-state operator in the cannabis industry
• Competitive compensation and benefits package
• Opportunity for professional growth and development
• Collaborative and dynamic work environment
• Chance to be part of a company that is making a positive impact in the cannabis industry

Job Details