Green Thumb Industries

Asset Protection Specialist (Full Time)

Green Thumb Industries

Henrietta, New York • Full-Time 💰 $20-$21

Posted 7 months ago • 152 views

Job Description

The Asset Protection Specialist is a key part of creating an elevated, friendly, concierge-style experience for guests at the dispensary. This role is a dynamic blend of hospitality, customer service, and safety leadership, designed to enhance both the customer journey and team member experience. The ideal candidate will have excellent interpersonal skills, be able to remain calm and empathetic in stressful situations, and have a strong commitment to guest-first, hospitality-focused service.

Key Responsibilities

  • Welcome and check-in guests with warmth and positivity
  • Manage check-in with professionalism and efficiency, while upholding compliance standards
  • Provide basic concierge-level support and direct traffic
  • Serve as a visible, approachable, and responsive presence to deter incidents and ensure a sense of calm and order
  • Monitor various areas of the premises to ensure safety, comfort, and compliance
  • De-escalate situations with empathy, tact, and clear communication
  • Support team members and store operations in matters of safety, cleanliness, compliance, and guest flow
  • Report and respond to safety, security, or compliance incidents
  • Support emergency procedures and preparedness
  • Conduct visual inspections and checks to maintain a secure and hazard-free environment

Requirements

  • At least one year of customer-facing or concierge experience
  • Familiarity with POS systems and/or compliance technology
  • Security, military, or law enforcement experience is a plus
  • Meet scheduling and availability requirements
  • Must have reliable, responsible, and dependable attendance
  • Must pass all required background checks
  • Possess a valid driver’s license or state ID
  • Must be 21 years or older and meet all state-specific cannabis employment requirements
  • Ability to perform tasks for prolonged periods of time, including standing, walking, and moving inventory

Benefits & Perks

  • Competitive pay
  • Discretionary annual incentive program
  • Opportunity to work in a dynamic and growing industry
  • Collaborative and inclusive work environment
  • Professional development and growth opportunities

Job Details

Job Type

Full-Time

Category

Dispensary

Required License

Cannabis Worker Registration

Company Size

4000+ employees

Remote Work

On-site

Pay Range

$20-$21

About Green Thumb Industries

Green Thumb Industries

Green Thumb Industries

Cannabis Cultivation

Green Thumb Industries (GTI) is a national cannabis consumer packaged goods company and retailer headquartered in Chicago. GTI believes in the power of cannabis to improve health, happiness, and comfort, operating over 90 retail locations (RISE dispensaries) across multiple states. Their portfolio includes brands like RYTHM, Dogwalkers, Beboe, Good Green, Doctor Solomons, and incredibles.

Chicago, IL
4000+ employees employees
Founded in 2014
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