Asset Protection Specialist (Full Time)

Job Description

Key Responsibilities

• Greet customers with warmth and positivity
• Manage check-in with professionalism and efficiency
• Provide basic concierge-level support
• Serve as a visible, approachable, and responsive presence to deter incidents and ensure a sense of calm and order
• Monitor various areas of the premises to ensure safety, comfort, and compliance
• De-escalate situations with empathy, tact, and clear communication
• Support team members and store operations in matters of safety, cleanliness, compliance, and guest flow
• Report and respond appropriately and urgently to any safety, security, or compliance incidents
• Support emergency procedures and preparedness

Requirements

• At least one year of customer-facing or concierge experience
• Familiarity with POS systems and/or compliance technology preferred
• Security, military, or law enforcement experience is a plus
• Meet the scheduling and availability requirements
• Must have reliable, responsible, and dependable attendance
• Must pass all required background checks
• Possess valid driver’s license or state ID
• Must be 21 years or older and meet all state-specific cannabis employment requirements

Benefits & Perks

• Opportunity to work in a fast-paced, patient and customer-facing retail environment
• Collaborative and inclusive company culture
• Professional development and growth opportunities
• Competitive compensation and benefits package
• Chance to be part of a company that promotes well-being through the power of cannabis

Job Details