Patient Care Representative

May 19, 2023🔗 👁️ 41 41 Views

🏢 Firelands Scientific 📍 Cleveland, OH

💰 DOE 🗓️ Full-time 🏷️ Dispensary 📛 No license required


About our company

Firelands Scientific is a cutting-edge medical cannabis company that combines the best of nature, science and technology to provide patients with natural alternatives to modern synthetic drugs. Our rigorous standards ensure consistent and reliable cannabis products that earn the confidence of physicians and patients every day. At Firelands Scientific, we have one goal: To provide patients with the highest quality, natural cannabis medicine.

Our values of respect, taking ownership, innovation, and being a force for good are as much a part of our identity as pioneering the industry. Our business was built around purpose from Day 1. We are proud to be a Certified B Corporation. This important milestone solidifies the foundation of our core long-term focus on building a house of cannabis brands based on purpose and social responsibility.

Job description

In this role your main responsibility will be to assist patients in selecting appropriate medical cannabis products for their needs and are the product expert on duty at the store. Patient Care Representatives engage in one-on-one interaction with patients from the time they walk into the retail area until they check out and exit the store. Compliance with applicable rules and regulations as implemented by the state and FiSci is required. Our ideal Patient Care Representatives should be friendly and upbeat, much like a barista in your favorite coffee shop. It's our hope that our patients are drawn to our Patient Care Representatives and Firelands Scientific/The Landing dispensaries because of our service, our products and our approachable and knowledgeable demeanor.

Essential Duties and Responsibilities:

Requirements Relevant Knowledge, Skills, and Abilities:

Physical Requirements:

Work Environment:

Similar to a busy manufacturing facility or warehouse Constant interaction with internal and external stakeholders