|Lead Cannabis Sales Associate - Electric Lettuce Oregon City|
Aug 30, 2021 👁️ 68 68 Views
Groundworks Industries is home to a family of retail brands that seek to provide knowledgeable, and artful experiences set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
To be successful in this role, you'll want to bring a wealth of customer experience to the table and either a passion for, or genuine curiosity about cannabis. You would join a team of 5-10 cannabis professionals and be an integral leader in delivering excellent service to our communities.
The Lead Sales Associate acts as a shift leader, deploying the crew throughout the shift in a way that best supports customers and team members. This job supports Store Management in leading a team of retail associates to maintain a superior cannabis experience for our customers, and acts as Manager on Duty in the absence of Store Management.
Informed by a 'Balanced Scorecard' approach equally emphasizing People, Process/Technology, Customer and Finance the Sales Associate supports the shop goal of facilitating a welcoming environment that creates unique customer service opportunities.
This is accomplished by way of a respectful, constructive and energetic style guided by Groundworks' core values and long-range objectives.
The Lead Sales Associate is accountable for four primary areas of responsibility:
People Effectively communicates with team members, speaking up as issues or concerns arise, and sharing those quickly and concisely with management team to quickly solve problems.
Process/Technology Efficiently opens and closes the store, maintaining a clean, stocked, and well-presented sales floor, and accurately process transactions, holding team members accountable for both
Customer Actively works to educate the crew on industry science and product knowledge, seeks to connect with a diverse spectrum of customers and clients, works to solve problems around customer service and challenges the team to deliver customer service in a friendly, attentive and knowledgeable manner.
Finance Maintains exemplary cash handling skills, adherence to company operation policies, and works side by side with store leadership team to develop business acumen and achieve store team goals.