💰 DOE 🗓️ Full-time 🏷️ Supply Chain 📛 No license required
About our company
We’re a cannabis dispensary, but when we say Live Higher there’s a little more to it than you might think. We’re talking about elevating your life. Your health. Your enjoyment. Your productivity. All the stuff you want to take your life to the next level. To be the best version of you. We’ll show you which cannabis product will give you the effect you want. If you need to soothe an ache, we have something for that. Sleep a little better? We’ve got that, too. And of course, if you just want to relax, we’ll help you feel as light as a cloud. It all depends on what you want because everyone sees clouds a little differently. And we are here for every one of you.
Cloud Cannabis Co. is seeking a motivated individual with experience managing personnel, coordinating logistics, and providing top notch customer service. The successful candidate must have experience scheduling, vehicle dispatch, and order fulfillment. They will oversee the launch and maintenance of our custom cannabis ordering and delivery platform while also assisting in troubleshooting problems that may arise.
Job Duties and Responsibilities:
Oversight of emerging delivery service in all retail locations in Michigan (10+ locations)
Implementation of policies and procedures
Recruit, hire and train all new employees
Reporting - manage, update and report daily facility activity using excel & company software system.
Auditing for Accuracy - lead daily auditing practices, enforce team in tracking reporting activity.
Coordination with departmental teams to facilitate the operational flow across departments with product development, orders, production, compliance, distribution, accounting, and inventory divisions.
Dispatch and coordinate all drivers and ensure products are delivered on time
Maintain organization of delivery area
Ensure the delivery team has the equipment and resources they need to complete day to day tasks
Use of technology including Leaflogix, Dutchie, Onfleet, METRC, and debit readers
Guide customers to appropriate resources including website and internet menus
Coach employees to motivate performance and engagement; provide regular feedback; address performance issues as they arise; identify training and development needs and coordinate with HR to provide opportunities
Provide and/or assist with driver training for both new hires and periodic refresher training for existing team members
Ensuring all delivery employees are following SOPs as well as adhering to all state regulatory guidelines
Other duties as assigned
Strong background on compliance with state regulations and ability to implement updates as needed.
Qualifications and Requirements:
Bachelors degree preferred
Proficient with Microsoft Office - Word, Excel
Effective departmental leadership skills
Strong focus on efficiency and effectiveness
Analytical mind with strong math skills
Reliable and trustworthy
· Time management and multi-tasking skills
· Ability to learn and become knowledgeable of state cannabis regulations
· Liaison with the Operations and Marketing team for ordering and promotions
· Serve as main point of contact to delivery staff and inventory manager to communicate product needs and feedback
Must possess valid driver’s license
Must be a minimum of 21 years of age
Must be approved to receive an Agent badge/pass CORI check
Physical demands – May be required to stand and/or walk for extended periods of time. Must be able to lift, carry and balance up to 50 pounds
Adapts and thrives in a demanding, start-up, fast-paced environment