Assistant Store Manager

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Jul 11, 2022🔗 👁️ 366 366 Views

🏢 Native Roots Cannabis Co. 📍 Denver, CO

💰 $18.50 to $20 an hour 🗓️ Full-time 🏷️ Dispensary 📛 MED Badge

About our company

Colorado's top marijuana dispensary offers a variety of high quality medical and recreational cannabis products.

Job description

The Assistant Manager leads day-to-day retail operations. Serves as a resource for employees, customers, and patients to ensure an exceptional customer experience.

KEY DUTIES AND RESPONSIBILITIES:

• Leads all recreational and medical cannabis sales operations
• Leads daily store opening and closing procedures
• Assists Store Manager with leading goals and objectives throughout daily operations
• Provides escalated guidance to customers as needed including resolving customer complaints
• Assists with workforce and performance management efforts including hiring, onboarding, training, mentoring, and evaluating employee performance
• Assists with ensuring that processes and procedures are compliant to internal policies and standards as well as local and state regulations
• Performs daily cash verifications and recordings
• Leads intake of deliveries, transfers, and inventory management
• Greets and checks in customers and patients
• Engages with patients and customers to understand their wellness needs and recommends products
• Educates customers and patients on benefits of cannabis products
• Maintains the cleanliness and organization of the store including organizing products and inventory, sweeping, mopping, and dusting
• Performs sales transactions including cash handling, using POS system, and compliantly packaging and labeling products
• Enters or modifies customer/patient information in POS System
• Assists with managing team schedules to ensure proper coverage
• Assists with ordering supplies
• Assists with store audits
• Secures and organizes all patient files
• Other duties as assigned

REQUIRED QUALIFICATIONS:

• 2 years of customer service and/or sales experience
• 1 year of cannabis industry experience
• High school diploma, GED, or equivalent education
• Must hold or obtain a valid Colorado Marijuana Enforcement Division (MED) Employee Badge
• Strong verbal communication skills
• Strong customer service skills
• Strong critical thinking and problem solving skills
• Proficiency using Google Suite and/or Microsoft Office programs including Gmail, Calendar Docs, Sheets, Word, and Excel
• Knowledge of METRC
• Knowledge of local and state laws related to cannabis sales including Marijuana Enforcement Division (MED) regulations

PREFERRED QUALIFICATIONS:

• Experience with Cova POS system
• Supervisory or lead experience in a retail environment

PHYSICAL REQUIREMENTS:

• Sitting and/or standing for extended periods of time
• Ability to lift up to 50 lbs. and push/pull up to 100 lbs
• Ability to sit, stand, stoop, stretch, walk, bend, twist, reach, perform repetitive motions, and carry boxes or items

COMPENSATION DETAILS:

• Pay range: $18.50 to $20.00 ;actual pay will be determined based on qualifications
• Cash tip eligible.
• Bonus eligible based on store performance.
• Accrue paid time off (PTO) immediately; starting at 2 weeks per year.
• Health, dental, vision, life, disability, accident, and critical illness insurance plans available.
• Retirement plans available after 6 months of employment.